Shipping policy

International orders

May be charged local custom taxes and duties and are the sole responsibility of the customer. If we have offered you a refund or exchange, taxes, duties and shipping fees will not be refunded.

VIP Delivery Information

Our White Glove Concierge Service is our premium service available on qualifying orders over £2,000.

Please email us on info@aureliean.com once you've placed your order to discuss options for this service which will be subject to availability and location.

COVID-19

Please be advised that you may experience delays in your delivery.

We offer complimentary UK delivery.